Refund Policy
Please review the product and checkout terms before completing a digital purchase. This page explains where to find order-specific help.
Before you buy
Read the product description, included files, format, price, and any refund terms shown on the Payhip product or checkout page. Digital products are supplied electronically, so confirm that the listed format works for your device before purchasing.
Requesting help with an order
If you believe a purchase qualifies for a refund under the terms presented at checkout, contact the seller using the support details in your Payhip receipt. Include the product name, order reference, purchase date, and a clear description of the issue.
Payment or delivery problems
If you were charged but cannot find your receipt or download, first check the email account used at checkout and its spam or junk folders. For duplicate charges, payment status, or order access, contact the seller through the receipt support route so the transaction can be reviewed.
Order-specific terms
The product listing and checkout display the terms that apply to that purchase. Nothing on this page is intended to remove rights that apply to you under applicable law.